- World-class GIS-based mobile technology
- Interesting, challenging and varied projects
- Work directly with clients to solve business problems
Konect is a map-based solution that runs on any device, and helps manage anything with a geographical location – weeds, buildings, trees, street-lights, roads, public infrastructure, and much more. With strong demand in a range of sectors – from local councils, agribusiness, mining, emergency services, construction, and major Government departments – we’re seeking a full-time Product Support Specialist to take ownership Konect support and clients, and to help establish an Enterprise Mobility Centre-of-Excellence here in Darwin.
You probably have an IT or related degree, and a few years experience in an IT support role. You’re now looking for a new challenge and an opportunity to grow. You understand spatial technology, you learn new technology easily, and you've had some exposure to GIS systems. You thrive on understanding client’s business challenges and finding innovative ways to overcome them.
- Excellent analytical and problem solving skills
- Recent experience of programming, preferably in web applications
- Methodical and rigorous approach with a keen eye for detail
- Experience translating client's business requirements into technical solutions
- Ability to learn quickly
- Ability to work professionally and independently
- Willing to be trained in a new technology, and wanting to establish a career as an IT specialist consultant
ABOUT THE JOB:
You’ll be the first point of contact for all Konect product, technical, and support enquiries. You’ll work directly with clients to understand their business requirements, and translate these into technical and software solutions. You'll lead product support, configuration, problem solving, solution architecture and design, solution deployment and technical support. You'll lead proof of concept trials, as well as major project implementations. Ultimately, you’ll be our go-to guru for all things Konect and spatial.
This is a full-time role based in Darwin CBD.
To learn more about the Konect product, visit https://www.konect.today
We understand that staff matter, clients matter, and our community and the work we do matters. We support our people and help them succeed. We go the extra mile to look after our staff, and treat them more as family than 'resources'. Our workplace is a positive, open, happy and healthy place to be. We're straightforward, honest, approachable and easy to deal with. We communicate regularly and effectively, and we know that our staff are an integral part of our success.
If you're looking to escape the cold and the hustle-bustle, or if you're already in Darwin and looking to work for the best IT company in town, we would love to hear from you.